To ensure your time at Shakinah is relaxed and enjoyable, here is some essential information about us to know ahead of your visit.
Making an Appointment
Appointments are by prior arrangement only. To secure your reservation, a 50% deposit is required. Appointments can be made by calling us on 0438 135 005.
Our dedicated, qualified therapists will assist you in selecting the therapies best suited to your needs. We are committed to delivering a unique, personalised experience, so each appointment includes a thorough consultation to determine which massage oils we custom blend to your specifications.
We welcome appointments for children and teenagers, as they can also benefit from our relaxing spa therapies. We ask that clients under the age of 16 are accompanied by an adult in the same room for the duration of the treatment, so we recommend that you both book a treatment so you can relax and enjoy your time together.
We ask that you please arrive at least 15 minutes prior to your treatment, so that you have time to fill out our client information form, enjoy a cup of herbal tea and relax, to get the most from your experience with us. If you arrive late, we may have to reduce your treatment time, depending on other bookings.
We understand that your schedule can change, however, as we reserve a treatment time just for you, we require at least 24 hours’ notice if you need to cancel or reschedule your appointment. In the instance of a ‘no-show’ or when less than 24 hours’ notice is given, 100% of the treatment cost will be charged.
Your Comfort and Privacy
We respect your privacy and want your experience to be the best it can be. Our fully qualified therapists are trained in proper draping techniques so you should always feel comfortable. We offer disposable underwear should you need it.
Location and Parking
Shakinah Day Spa is located in stunning bushland at 223 Prince Edward Park Road, Woronora in Sydney. Parking is available on our premises.
A Shakinah treatment is a beautiful gift for a loved one and we have gift certificates available to purchase at our day spa, online or you can contact us by phone on 0438 135 005 with your credit card details. Our gift certificates can be mailed directly to yourself or the recipient.
Gift certificates can only be redeemed at the day spa towards treatments and products. Gift certificates are not redeemable for cash.
Shakinah Day Spa Gift Certificates are valid for 6 months.
Mobile Phone Policy
To ensure you are fully present and get the most from your treatment, we ask that you set your mobile phone to silent, or turn it off on arrival.
Please advise us if you have any pre-existing conditions that may affect your treatment.
Shakinah Day Spa is a respectful, ethical company. Your safety, dignity and wellbeing are of utmost importance to us and we will do our best to ensure you enjoy a completely relaxing experience while you are with us.
Thank you for considering and respecting our policies.